At the moment, Santa And Me®, offers FREE GROUND SHIPPING on qualified orders above $55/- within Canada ONLY.
1. What Shipping Methods Are Available?
We mail out all orders using one of the followings:
- Purolator, UPS, FedEx, DHL or Canada Post
Should we not be able to ship your order within three (3) business days, we will make every effort to advise you of our estimated shipping date. If at any time you are not satisfied with 'anything', you may cancel your order during that time.
If you want to communicate with us about your order, please contact us through one of the following methods:
Which ever method you use to communicate with us, please be sure to include your order number (if applicable).
2. Shipping Rates
Shipping rates varies from city to city, country to country. Our "LIVE" automatic shipping calculator is hooked up directly with DHL, Purolator, UPS, FedEx and some other couriers. You can view the shipping cost from these couriers and select them if you wish to use them. Please select your shipping method according to your needs. We ship out all across the world!
If you wish to use our Flat Rate shipping method please note that, we use ground shipping for all the Flate Rate shipping. We offer the choice for you to upgrade to express shipping by using these couriers, if you wish to upgrade.
Time to process your order is the estimated number of business days from your order date to the shipping of your items. In most cases, we will ship your order(s) from our Head Office within two (2) business days. Please take account of the following circumstances where this process may be delayed:
a) Merchandise does not ship on Saturdays, Sundays or public holidays. b) Our shipping cut out time is 3pm during regular business days. c) We are out of stock of some item that you have ordered. d) Unexpected delays from any natural disaster.
5. What Is The Last Day Shipping Before Christmas?
Our last day of shipping is the same as all the couriers. If the couriers are picking up the shipments, we are sending out the orders. Please look into the heading 4. Time In Transit to get the estimated time on getting your shipment.