What is the minimum quantity that I have to order before placing an order?
Here is a chart that can help you:
| Item |
Minimum Quantity To Order |
| Ornament | 12 pcs |
| Heads (Add On) | 12 pcs |
| Pet Dish (AddOn) | 12 pcs |
| Table Tops | 6 pcs |
| Door Hangers | 6 pcs |
| Pets (dogs) | 6 pcs |
| Pets (cats) | 6 pcs |
| Stockings Holder | 1 pc |
| Stockings | 1 pc |
| Pens | 1 pc |
| Ornament Eraser | 1 pc |
| Piggy Banks | 1 pc |
Why do we have to order a minimum of 12 quanities on ornaments?
First you need to understand how we recieve the boxes from the manufacturer this will help you better
understand why our minimum quantity on ornaments is 12 pieces.
Every individual ornament is wrapped in bubble wrap and then 12 of these pieces are put in a small box.
In other words, almost every style of ornament (with the exception of startup package) comes in 12 pieces per box.
It will be too time consuming for us to start taking out 6 pieces from every box and put them in a different box.
That is why we offer a startup package that contains 6 pieces each. Startup packages come "as is" from the manufacturer (that is 6pcs each);
therefore we do not spend the time removing ornaments from the boxes, because that’s the way they come.
This is my first time to do a retail business and I am not sure how many hooks I have to order?
Here is a chart that can help you:
| Kind of Order |
Hooks Quantity To Order |
| If I order a startup package | I need 232 Hooks (Starter Package in 2011) |
| If I order all pets (dogs/cats) | I need 63 Hooks (based on 2011 Catalogue) |
| If I order all the ornaments in your catalogue | I need 442 Hooks (based on 2011 Catalogue) |
What material should we use to build a display?
We recommend everyone to use SlatWall.
Here
is a great website that can provide you more information on slatwall.
How can I build a display myself?
We recommend to use a carpenter/merchanidser who can design the display for you. Make sure before you build its approved by the mall management.
If you have the skills you can build it yourself. Please checkout
Current Locations section to see some of the old
displays and Conceptual drawings for some locations.
Where should we buy the hooks?
There are plenty of places to buy hooks from:
You can order online from the following places:
Why should we carry Piggy Banks; are they good sellers?
Piggy banks are the best sellers in all sizes. Remember all these loonies and toonies add up. Here is a
picture1 &
picture2 from one of our customer
who bought the piggy bank and after 6 months he saved $700, just by empting his pocket and putting the change in a piggy bank.
Babys First Bank, Princess Castle, Sports Bank, etc etc are very famous and customers love to buy these so the kids can learn on how to save money.
Its a great gift for everyone!
Why should we carry Table Tops; are they good sellers?
Some of the population among us do not put a christmas tree during the season. Having tabletops will boost your sales by satisfying those customers.
It can be a perfect gift for nana/papa and or mom/dad and or anyone. These can go on the top of firplace, night stand and even on the office table.
Do not let your sales go because you think they dont sell. They sell as much as ornaments do.
Why should we carry Pets (Dogs/Cats) ornaments; who will spend this much money on their pets. I know I wont?
Believe us when we say that we have seen in the past that some customers WILL NOT buy anything for their son/daughter/mom/dad etc but they will buy the ornament for their
pet. Remember dogs/cats are part of our familes. We are all different from each other, some like pets and some dont.
Never let your liking/disliking effect your sales.
What about Door Hangers, Stocking Holders, & Stockings?
People love to feel the christmas, a lot of customers buy these door hangers so that they can put on the front door of the house and before they walk in the house
they can see the door hanger and feel the christmas before entering the house.
Recommend customers not to put the year on it, as they can reuse it every year.
Stockings and Stocking holders sell, but not as much. You will see customers coming and asking for them though.
If you dont have it, you have lost the sale.
You have to make sure that your CORNER is one stop for eveything, for all age group. That is also why you can order only 1 pc.
Always keep 1 or 2 handy because you may never know who is going to ask ;)
What forms of payment does Santa & Me accept?
We accept eMail Money Transfer, Wire Transfer, Master Card, Visa, and American Express.
Does Santa & Me give merchandise on credit?
We love to help our customer and thats why we do not have any franchise and/or any other fees. We do not give merchandise on credit. Please note that
your shipment will not leave the warehouse unless the payment has been recieved/cleared. Thanks for your understanding! Have a great Season!!
If you still have any questions, please
Contact Us. We would love to answer and put your question in our FAQs
so it can help the other customers as well.